 Engaging people within the enterprise in a 'Now, How, Where' approach is the key to sustainable improvement  |
ENTERPRISE SERVICES
Working directly with enterprises, Learning and Productivity seeks to effect long term sustainable change. This is achieved through providing a framework of tools and techniques that can be used in an ongoing manner.
ENTERPRISE REVIEW
The main purpose of an Enterprise Review is to develop an Enterprise Improvement Plan. This plan is derived from the key improvement issues facing any enterprise.
Enterprises that aspire to be world class focus on planned, long term, sustainable processes for improvement and change. It is an enterprise-wide, continuous improvement approach. The express aim of the Enterprise Improvement Process is to enable achievement of internationally competitive levels of performance in the shortest possible time.
The Enterprise Review Program is the first step toward on-going enterprise improvement. The review is lead by an external consultant who facilitates the development of an Enterprise Improvement Plan.
Some of the comments received from participants of the Enterprise Review process include:
- The process creates enthusiasm among employees who for the first time have been involved in a decision making process and been able to express issues and opportunities for improvement
- The leadership team of enterprises are drawn together by one common plan and re-energised to improve the performance of their business
- As a result of the high degree of ownership, companies are undertaking the implementation of a lot of their goals and progressing with their plan of improvement
- The voice of the customer is clearly having the most profound effect on the participants