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Don Tapping
Don Tapping has worked over twenty-five
years to eliminate waste and improve bottom-line results. Tapping
authored the best selling book, Value Stream Management for the Lean
Office (Productivity Press 2003), Who Hollered Fore?, and numerous
other books on business performance - setting the bar for administrative
Lean improvements. He continues to enlighten organizations with his
ability to design step-by-step implementation methodologies, identifying
processes that require improvement, and then introducing proactive
steps to improve or redesign them – reducing costs, boosting performance,
and increasing customer (patient) satisfaction.
Don has a B.A. from The University of Michigan and an MBA from The
University of Notre Dame.
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